Help & Tips

What do the numbers mean?

• Numbers in black indicate the quantity currently available.
• Numbers in red indicate that none are currently available and usually show how many are expected to available on the next shipment and when those are expected to be delivered.
• If the message says simply "Out of Stock", that means there are currently none on order from the manufacturer.

Measure the exact height and width of your image and select from the measurements provided. For matted images, use the outside measurements of the mat as your frame size. We will take the exact size you provide and add the industry standard allowance of 1/8". PLEASE MEASURE CAREFULLY because we will not accept returns due to inaccurate measurements. If you do not want us to add the normal 1/8" allowance, please specify when placing your order.

Custom-made frames are chopped and joined. Once joined, the corners will be filled and polished for an almost seamless appearance.

Most orders will ship within 7 business days. Orders containing only chopped moulding ship in 1 - 2 business days. Rush service is available if needed.

Chop service is where we mitre the moulding to your specified size all you have to do is join the pieces of moulding together to make the frame.  To order chop service just fill in the EXACT SIZE for your chosen moulding type. All chops will have a standard 1/8-inch allowance (1/16 inch on each side) unless we are directed otherwise.

Orders that are chop only will ship next business day.

I already have a website – why should I participate?

This will allow you to join our community of artists and galleries, creating exposure to your art or gallery from our database of customers (galleries, artists, and other trade members browsing our site) who might otherwise not be familiar with you. Additionally it gives you another opportunity for visibility and ranking in search engines, and helps JFM by supporting our customers.

I do not have a website – can my new webpage be my website?

Yes, absolutely. After you have uploaded your information and your listing is approved and posted by JFM (allow a few days), you can click on your listing and that will take you to your specific page with a link to that specific webpage.

NOTE: You must first be a registered JFM customer in order to have a profile listing.

Setting up your profile is simple. Login to your account and click the MY ACCOUNT link at the top of the page (step 1), which takes you to the Member Account Dashboard.Then click on theMEMBER PROFILE link on the right side (step 2) as shown in the image below.

Once you are into the Member Profile Manager, you should be able to just fill in the blanks. Let us know if you are having any problems. You will notice that there is a VIEW PROFILE button in the profile manager. This button will become active after you have submitted your profile for approval. It will let you view the profile and make any changes you want without waiting for the profile to be approved by JFM and made public. We will approve profiles as soon as possible.

First Name - your first name

Last Name - your last name

Member Type - select Artist or Gallery (Gallery profiles are separated from Artist profiles)

Keywords - enter keywords (like: portraits, children, watercolor) to help people find you by using Search By Keyword feature.

Website -if you have your own website, enter the web address here, including the http:// portion.

Email - your email address

Short Bio - enter a short version (up to 512 characters) of your bio. This will show on the page below your name.

Profile Name - set how you want your JFM profile web address to look. If you are an artist, your profile address will start with http://www.jfm.net/artist/... This is where you specify the ending of the address, so it might be http://www.jfm.net/artist/your-name or http://www.jfm.net/artist/lastname

Bio (PDF) - this is where you can upload a PDF cpy of your full bio. Your profile page will automatically show a link to view the bio like this:

Profile Image - upload a picture of yourself or your logo.

Portfolio Images - use these fields to upload artwork images. You can also specify the title (description) for each image. The title/description is limited to 128 characters, so you could enter the name of the piece and a little bit of descriptive information, like Mountain Lanscape (oil on canvas, 24 x 20)

Save Profile - when you are through editing, click the Save Profile button at the bottom. Your profile will be submitted for approval and you will be notified as soon as it has been approved and made public. You will have a button to preview the profile as it will appear when approved and another button to go back and make more edits. You can edit again at any time by going back to your account page and clicking the link to member profile.